Terms of service
Last Updated: December 18, 2025
Welcome to Xenoura LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, products, services, and purchase experience (collectively, the “Services”). By accessing or purchasing from our website, you agree to these terms.
If you do not agree, please do not use our Services.
1. Eligibility
You must be at least 18 years old and capable of entering into a legally binding contract to use our services.
2. Product Information
We strive to ensure all product descriptions, images, pricing, and availability are accurate; however, errors may occur.
We reserve the right to:
- Correct any errors
- Update product content
- Cancel or refuse orders due to inaccuracies
All products are for personal, non-commercial use unless explicitly stated otherwise.
3. Pricing & Payment
- Prices are displayed in USD unless otherwise stated.
- Taxes, shipping fees, and additional charges may apply at checkout.
- We accept payment methods shown at checkout.
- By submitting payment, you confirm you are authorized to use the provided payment method.
If a payment is declined or fraudulent, we may cancel the order.
4. Order Acceptance & Cancellations
Order confirmation does not indicate acceptance. We may reject or cancel orders for reasons including, but not limited to:
- Product unavailability
- Errors in pricing or product details
- Suspicion of fraudulent or abusive activity
- Violations of these Terms
We will notify you and refund any canceled orders where applicable.
5. Shipping & Delivery
Delivery times are estimates only and may vary due to external factors.
You are responsible for providing accurate shipping information.
We are not responsible for delays, misdelivery, or losses caused by incorrect information or carrier issues.
More details are available in our Shipping Policy.
6. Returns & Refunds
If you are not satisfied, please contact us at info@mypurelymph.com.
Eligibility and procedures are described in our Return Policy.
Items returned must be unused, undamaged, and in original packaging unless defective.
7. Intellectual Property
All branding, logos, images, product content, website features, and materials are owned by or licensed to Xenoura LLC.
Unauthorized reproduction, distribution, or modification is prohibited.
8. Prohibited Activities
You agree not to:
- Use our Services for illegal, harmful, or deceptive purposes
- Interfere with website functionality or security
- Attempt unauthorized data access or distribution
- Post or transmit misleading, abusive, or infringing content
Violations may result in order cancellation or account restriction.
9. Disclaimer of Warranties
Products are provided “as is” and “as available.”
We do not guarantee uninterrupted or error-free services.
Some jurisdictions do not allow disclaimer limitations—those rights remain unaffected.
10. Limitation of Liability
To the fullest extent permitted by law:
- Xenoura is not liable for indirect, incidental, punitive, or consequential damages.
- Our maximum liability for any claim related to your purchase is limited to the amount paid for that order.
11. Indemnification
You agree to indemnify and hold Xenoura harmless from claims or damages resulting from your misuse of our Services or violation of these Terms.
12. Privacy
Your use of our Services is also governed by our Privacy Policy, which describes how we collect and use personal information.
13. Changes to Terms
We may update these Terms at any time.
The latest version will always be available on our website. Your continued use after changes constitutes acceptance of updated Terms.
14. Governing Law
These Terms are governed by the laws of the United States and the State of Wyoming, without regard to conflict-of-law provisions.
15. Contact Information
If you have any questions, please contact us at:
📧 info@mypurelymph.com
Customer Service Hours: Our service hours are Monday to Friday, 9:00 AM – 4:00 PM (EST).
We respond to email inquiries within 06–12 hours.